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Job Description

  • Monitor and be responsible for delivering quality and timing of reports & analyses for Collection
  • Build working plans for the team, receive requests from departments and assign them to staff of the team
  • Perform contract allocation to collection staff so they can perform their job as requested.
  • Build and manage performance reports system, productivity reports and other relevant information of collection staff.
  • Calculate collection bonus scheme for staff, team leader and other positions according to approved proposals.Provide KPI Master result as requested from HR Division in VPB FC.
  • Ensure Business Glossary & Data Dictionary synchronizing on time and inform the gap when it is available.
  • Implement reports as requests from Collection Center’s departments by following new management and changes process.
  • Build working plans, classify tasks due to their priority, review, track individual tasks.
  • Assist Unit Head in providing guidance and coaching employees to ensure that reports runs effectively, especially reports in SAS Viya system.
  • Support business users in requests related to access and using SAS Viya system
  • Undertake other tasks assigned by Unit Head of Finance & Risk Reporting

Job Requirement

  • University Graduate, major: Computer Science, IT, Finance or Business Administration, preferably specialized in Collection
  • At least 3-5 years’ experience working in Finance/ Risk/ Collection/ Operations projects, preferably working in  Financial Services 
  • Prefer at least 3 years of experience as Senior level or 1 year as Team Leader level 
  • Good knowledge about Vietnam regulatory related to Collections Understanding of Lending & Cards Business
  • Expert in report standardization & systemization reports
  • Fluent in SQL, Oracle, SAS Viya
  • Good English (Verbal & Writing) 
  • Strong leadership & time management skills
  • Ability to work under pressure

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