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Job Benefit

  • Laptop
  • Insurance
  • Travel opportunities
  • Allowances
  • Health checkup
  • Training & Development
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

  • Based on the card portfolio reports & insights, propose Card Usage Programs including discounts, special offers from FE CREDIT or combine with Partners platforms on an end to end basic including concept , execute & finalize.
  • Manage Customer Life Cycle Management (CLCM) of the card portfolio including all portfolio actions that drive activation, usage, upgrade and retention.
  • Use the loyalty engine to ramp up card spends and usage including new offers and create new ongoing benefit platforms relevant to our cardholders.
  • Create a robust card spend activation program by introducing various usage offers. To create a well-defined EMOB (Engagement Based on Month on Books) schedule to influence behavior of customers.  The incumbent is expected to also leverage digital capabilities to further increase Ecom spends and customer engagement.
  • Manage Anti Attrition measures and work with digital team to continuously engage with customers through digital media and improve service delivery thereby reducing attrition.
  • Guide & assign team member to perform the job.

Job Requirement

  • Bachelor Degree in Business, Financial & Banking or relevant...Post graduate as a plus
  • A minimum of 3-4  years of relevant experience in Banking and Financial industry with a strong background in cards and payment industry.
  • Prior experience in managing usage for card portfolio and partnerships is very highly desirable. Prior experience in large MNC banks such as Citibank, HSBC, Standard Chartered, ANZ etc or in large local banks is a real big plus.
  • Open with working experienced in compaign, promotion development, budget management, sales promotion...
  • Good communication, fluent English
  • Strong business acumen, a skilled people manager, highly skilled in relationship management.

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