Data Analyst (Telesales Analyst)

REPORTS DIRECTLY TO Unit Head of Telesales Analysis

OBJECTIVES

• Analyze sales data and market information that give the appropriate proposal suitable with the development strategies of telesales channel

KEY RESPONSIBILITIES

• Prepare and evaluate daily/ monthly/ yearly reports of telesales channels
• Evaluate productivity and effectiveness of telesales channels
• Propose initiatives to improve sales of telesales channels
• Review, suggest and solve issues related to processing and data flows
• Strictly track sales target achievement rate of telesales channels
• Undertake other tasks assigned by line manager

• Bachelor Degree with related majors: IT, Business Management, Finance, Economics or Accounting, Statistic, Math.
• At least 02 years working in sales analysis field, preferably in banking or financial institutions
• Analytical skill, sale forecast skill
• Logical thinking, organization skill, planning skill
• Reporting skill
• Language requirements – Vietnamese – native, English – fluent
• Fluent MS Office and SQL
• Good communication and presentation skill
• Problem solving and negotiable skill
• Ability to work under high pressure